Artificial intelligence in CRM
in August 2016, Media Monday together with IBM demonstrated the power of AI when it comes to customer acquision and customer relatinship management. This was a breakthrough event in Norway where AI was demonstrated as a pratical application within business for the fist time.
A live demo was shown on how chat bots could be implemented on your existing website or social media page, thus giving you the power to respond to your customers 24-7 and keep your business running on autopilot.
Presentations from IBM on how their tech is currently being used with major banks in Norway and Sweden. The event concluded with a discussion on the best cloud service for various business applications.
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Below is brief presentation on how a chat service works together with a description of what a chat bot can do for your business.